JOB SUMMARY: Manages, trains and schedules staff assigned to Concierge desks, including the driver for medical and other resident transportation. Responsible for hiring, performance reviews and coaching of assigned staff. Establishes and leads staff in best practices to ensure residents live fully, live well at Villa St. Benedict. Works closely with the Director of Resident Services to develop the annual operating plan and budget. May assist with administrative support for special requests or projects. This position is also a working Concierge, welcoming and providing assistance to residents, family members and guests of Villa St. Benedict. Attention to and perpetuation of the core values and mission of Villa St. Benedict are essential.
The Office Manager is responsible for the management and budget of the administrative and clerical department at the community.
Performs clerical and minor executive duties, such as preparing correspondence, memos, and reports. Manages recruitment and performance of direct reports. Provides community support and maintenance for various office equipment. Coordinates meetings; records meeting minutes and maintains attendance records.